Frequently Asked Questions


I Can't Log In
Please use "Forgotten Password" & enter the email you used to sign up with - Click here


Can you see our Card Details:
No..  We use external trusted payment methods like PayPal ,also our on site payment method we do not see your details.So you can shop with confidence while using your payment cards on our site.Also our sign in and checkout sections are SSL enabled to ensure your security and safety


Do you give our Details Away:
We only share your details with suppliers .But may contact you from time to time when the need arises


What are you postage rates:
Postage to the UK starts from £3.50 per order.We also now deliver to a selection of other countries ,if you wish to order something we can activate your country when required


I need a receipt with my purchase and there isn't one
Our suppliers don't send out receipts ,but we are more then happy to supply you 1 either by email or post.


Why is your first class delivery so expensive
Unfortunaltley this is the price we are charged by our suppliers for next day delivery

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Why have some products got days of delivery
Our products are sent directly from factories and often when they busy items can take longer to make and dispatch.Although we do do our best to get your item out as soon as possible

 

 

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