FAQ


1 - I Can't Log In

Please use "Forgotten Password" & enter the email you used to sign up with - Click here


2 - Can you see our Card Details:

No..  We use external trusted payment methods like PayPal ,also our on site payment method we do not see your details.So you can shop with confidence while using your payment cards on our site.Also our sign in and checkout sections are SSL enabled to ensure your security and safety


3 - Do you give our Details Away:

Absolutely NO.We only share your details with suppliers and they will not contact you .But we may contact you from time to time when the need arises


4 - What are you postage rates:

Postage to the UK starts from £4.50 per order.We can deliver to other countries but will need to quote for delivery first


5 - Why is your first class delivery so expensive

Unfortunately this is the price we are charged by our suppliers for next day delivery


6 - Why do some products take so long to be dispatched 

Some of our products are sent directly from factories and when they are busy items can take longer to make and dispatch.Although we do do our best to get your item out as soon as possible.


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