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If you are still having problems.Please get in contact and we will gladly help you to get you up and running. Contact Us
No.. We use external trusted payment methods like PayPal ,also our on site payment method we do not see your details.So you can shop with confidence while using your payment cards on our site.Also our Website is fully SSL enabled to ensure your security and safety while shopping with us.
Some of our products are sent directly from factories and when they are busy items can take longer to make and dispatch.Although we do do our best to get your item out as soon as possible.
All pewter used to make our products are lead free and safe for daily use.. All we ask is you do not place our pewter in dish washers they can can discolour and damage the pewter
Yes we can do back orders. If an item is out of stock we will notify you as soon as possible and ask if you would like to wait for product to return to stock or replace with another item.
I am sorry this is happening to you. If you find you are unable to sign up or checkout please get in contact with us and we can help you to get though the process
Please double check the credit card number and expiration date and other information on your card,as any incorrect details may decline your card from working.Or try using another card if you are able to as due to security some cards may fail.. If all else fails please Contact Us and we can arrange an alternative payment method
Please log into your account here and you can find your invoices under Order History. Click on PDF and it should open up with adobe acrobat. Any issues please get in contact and we can send you a printed copy
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