Welcome to Pewter World
Welcome to the Pewter World website, a trusted platform for finding premium products designed to last a lifetime. The following Terms & Conditions apply when you access or use our website (www.pewterworld.co.uk) or purchase our products.
Please carefully review the following terms. By accessing our website or purchasing our products, you confirm your agreement to these terms. If you do not accept these terms, you may not access or use our website or services.
By using this website, you acknowledge that any previous agreements between you and Pewter World regarding website use are superseded by these Terms & Conditions.
Legal Agreement
This is a legally binding agreement between Pewter World ("we", "us", "our") and you ("the user", "the customer") for the provision of products. These terms exclusively govern this agreement, overriding any other terms.
You agree to abide by these terms, including any updates made at our discretion. Pewter World reserves the right to refuse service to anyone for any reason and may terminate memberships at any time. We may also remove any user-generated content, including images, comments, and other materials, at our sole discretion.
Definitions
Your Order
Each order you place is an offer to purchase products subject to these Terms & Conditions.
You must ensure your order details, including the delivery address, are correct.
While we strive to fulfil all orders, product availability is not guaranteed.
If a product is out of stock, we will notify you with an estimated restock date, but we are not bound to fulfil orders for out-of-stock items.
If a product is discontinued or significantly delayed, we will offer a full refund upon request.
Once an order is placed and accepted, cancellation is not possible except in exceptional circumstances at our discretion.
Engraved and personalised products cannot be returned unless an error has been made on our part.
In cases where lettering for engraving is problematic, we will contact you for confirmation or adjustments.
Engraved and personalised products cannot be returned unless they are faulty or we have made an error.
If, as a goodwill gesture, we agree to accept the return of a non-faulty engraved or personalised item, a 20% restocking fee will apply. This deduction reflects the fact that such items cannot be resold.
In cases where lettering for engraving is problematic, we will contact you for confirmation or adjustments.
Eligibility
This website is for personal use only. Commercial use is prohibited unless expressly authorised by Pewter World.
You must be at least 18 years old (or of legal age in your jurisdiction) and able to form a legally binding contract.
You may not use this website if prohibited under UK or international law.
You may not reproduce, distribute, or commercially exploit any website content without prior written consent.
User Accounts
To access certain areas of the website, you must register and maintain an active personal account.
You are responsible for ensuring your username and password remain confidential.
Pewter World is not liable for unauthorised access due to your failure to protect your account details.
Providing false or misleading information may result in account suspension or termination.
Payments & Fees
Registering and browsing our website is free.
Purchases require an account registration.
We accept payments via **PayPal, **Stripe and **Nochex**for secure transactions.
We do not store credit/debit card details.
We do not accept cheques or cash payments.
Acceptable Use Policy
User-generated content (e.g., reviews, comments) must not contain offensive, defamatory, or unlawful material.
Pornographic content, spamming, or any misuse of the platform will result in account suspension or removal.
Users are responsible for verifying the authenticity of other users and should exercise caution when interacting online.
We are not liable for any damages arising from user interactions on the website.
Privacy & Data Collection
We collect and use personal information in accordance with our Privacy Policy, which details:
Data we collect (name, email, address, browsing activity, etc.).
How we use your information (to process orders, improve our services, and send updates).
Your rights regarding personal data under GDPR.
Cookies Policy
We use cookies to improve user experience and facilitate site functionality.
You can disable cookies in your browser settings, but this may affect website performance.
Third-Party Links
Our website may contain links to third-party websites.
We do not endorse or take responsibility for third-party content, policies, or services.
You should review third-party site policies before engaging with them.
Intellectual Property
All website content, including images, designs, and text, is protected under UK copyright laws.
You may not reproduce, modify, or distribute website content without written permission.
Trademarks and product names on the site belong to Pewter World or respective third parties.
Electronic Communications
By using our website, you consent to receiving communications (emails, SMS, notifications) related to your orders, promotions, and important updates.
Prices & Promotions
All prices are correct at the time of ordering. We reserve the right to change prices, promotions, or discounts at any time without prior notice. Any such changes will not affect orders already placed.
Product Information & Images
We make every effort to ensure that all product images, descriptions, and specifications on our website are accurate and up to date. However, product images are provided for illustrative purposes only.
Colours, engraving styles, finishes, proportions, and packaging may vary slightly from what is shown due to lighting conditions, device display settings, manufacturing variations, or product updates.
In the unlikely event that an image is incorrect or outdated, we cannot be held responsible for any dissatisfaction arising from this, provided the product matches the written description and specifications at the time of purchase. We reserve the right to update or correct product details and images without prior notice.
Limitation of Liability
Pewter World provides this website "as is" and does not guarantee uninterrupted service.
We are not liable for any damages arising from:
Website unavailability due to maintenance or technical issues.
Inaccuracies in product descriptions.
Losses incurred from third-party website use.
Nothing in these terms limits liability for fraud, negligence, or personal injury caused by our actions.
Termination of Use
We may suspend or terminate your account for violating these terms.
Reasons for termination include:
Providing false information.
Posting offensive or unlawful content.
Engaging in fraudulent activities.
Force Majeure
We are not liable for delays or failure to deliver goods caused by events beyond our reasonable control. This includes, but is not limited to, postal strikes, transport delays, extreme weather, pandemics, natural disasters, or government restrictions.
Governing Law & Jurisdiction
These Terms & Conditions are governed by UK law. Any disputes shall be resolved in the courts of England and Wales.
Contact Us
For any inquiries, please contact:
Pewter World
Mannington Road, Roebuck Park, Hellingly, BN27 4DQ
www.pewterworld.co.uk/contact-us
This document is subject to change. Please review periodically for updates. Last Updated: [10 August 2025]
